Privacy Policy for Kansas Appliance Service

This privacy policy describes the types of information Kansas Appliance Service (we, our, or us) may collect from you through our website and call request form, and our practices for collecting, using, maintaining, protecting, and disclosing that information. By accessing or using our website, placing a call to us, or submitting the service request form, you agree to this privacy policy.

Information We Collect

We collect personally identifiable information (Personal Information) from users who voluntarily provide it by submitting a call request form or contacting us directly by phone. Such information typically includes your name, phone number, email address, physical address, and details about the requested service. We collect only the information necessary to respond to your inquiry or to arrange and fulfill the requested appliance repair services.

We also automatically collect non-personal information regarding your visit and browsing behavior on our website, such as IP address, browser type, referring website, pages visited, and date and time of visits. This information is collected using cookies, web beacons, and other standard tracking technologies to improve the user experience and understand usage patterns on our website.

How We Use Your Information

We may use the Personal Information you submit through the call request form or via telephone call:

- To respond to your inquiries and provide requested appliance repair services;

- To contact you via phone, email, or text messages regarding scheduling, service confirmation, reminders, follow-up communication, or other operational and service-related purposes;

- To share your information with our trusted partners solely for the purpose of service fulfillment, scheduling, or administrative needs necessary to complete your requested service;

- To improve the quality, usability, and content of our website;

- To comply with any applicable laws, regulations, or legal obligations as required.

We do not process payments or credit card transactions or collect any payment data through our website.

Sharing of Information

We may share your Personal Information with trusted third-party partners who assist us in providing appliance repair and related customer service activities. These partners are permitted to use your Personal Information only for accomplishing services on our behalf. We do not share your information with unrelated third parties for marketing or promotional purposes.

We may share aggregated, anonymous, or non-personally identifiable data with third parties for analytical or marketing purposes, which does not identify or reasonably allow identification of individual users.

We may disclose your Personal Information in compliance with applicable laws or regulations; in response to valid subpoenas, legal processes, or official law enforcement requests; or to protect our rights, property, or safety or that of our users and the public.

Cookies and Web Beacons

We use cookies, web beacons, and similar technologies to collect non-personal data about website usage. These technologies help us analyze visitor trends, track user interaction, and understand patterns to continually enhance and improve our website and services. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Please note, however, that some website functions may not work properly if cookies are disabled.

Data Security

We implement reasonable physical, electronic, and administrative safeguards designed to protect the privacy and security of your Personal Information. However, please understand that no data transmission via Internet or email or data storage system can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the absolute security of any information you provide to us.

Your Consent and Terms of Contacting Us

By submitting requests through our call request form or contacting us by phone, you expressly consent to allow us and our partners to contact you via phone, email, or text messages in order to fulfill and coordinate service-related inquiries and appointments.

Limitation of Liability and Dispute Resolution

By using our website, requesting services, or contacting us, you expressly agree that your sole remedy for any dispute or dissatisfaction regarding the website, related online services, our performance of services, or handling of Personal Information shall be through direct negotiation with Kansas Appliance Service. You hereby expressly waive any right to sue or pursue legal action of any kind beyond direct negotiation, including arbitration, class actions, or jury trials.

You further agree and acknowledge that, should a claim arise, your maximum compensation or remedy shall be limited to $100. Each party agrees to bear its own legal fees and expenses in any dispute.

Opt-Out of Communications

If at any time you wish to opt out of further marketing or customer service-related communications from Kansas Appliance Service, please contact us directly by calling (913) 421-2190.

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will post the revised version here, updating the date indicated at the top of this webpage. By continuing to use our website or submitting call request forms or phone inquiries after such changes, you acknowledge and accept the amended privacy policy.

Contacting Us

If you have any questions or concerns regarding this privacy policy, please contact us at (913) 421-2190.